How to Scrape Trustpilot Reviews at Scale Without Coding in 2026

Shehriar Awan●
19 Feb 2026

●
12 min read

15-Second Summary

  1. Trustpilot is the biggest review platform with 300M+ reviews across 1M+ businesses. Perfect source for competitor analysis, sentiment tracking, and reputation monitoring.
  2. Trustpilot's official API only lets you access your own reviews. No competitor data, no market-wide access, unless you pay enterprise pricing.
  3. Building your own scraper is a nightmare. Login walls after page 10, anti-bot systems, proxy costs, and constant maintenance.
  4. Most existing scrapers are broken, expensive, or require login which puts your account at risk.
  5. Lobstr.io provides the fastest, most affordable, and no-login way to scrape Trustpilot reviews at scale with 200+ reviews per second.
  6. This article shows how to scrape Trustpilot reviews using Lobstr.io step by step, including filtering by star rating, language, keywords, topics, and verified status.

So here you are… after reading every nerdiest piece of crap on the internet about scraping Trustpilot reviews.

The internet is full of solutions that require you to login (and risk your account), break after page 10, don't scale past a few hundred reviews, or straight up don't work anymore.

15-Second Summary

And the ones that do work? Insanely expensive.

Don't worry, I got you.

Here's a no-nerd tutorial on how to scrape Trustpilot reviews at scale, without coding, without logging in, and affordably at scale.

But why do you need to scrape them if there's an official API?

Does Trustpilot offer an official API?

I'll give it to you straight: No, Trustpilot does not offer a public API to pull reviews for any business at scale.

Trustpilot does have official APIs, the Service Reviews API and the Business Units API, but they're strictly designed for businesses to manage their own profiles.
Does Trustpilot offer an official API?

You must have a verified Trustpilot Business account to even generate an API Key. And even then, you can only pull review data for your specific Business Unit ID.

You cannot query a competitor's domain. Period.

On top of that, they cap you at 833 calls per 5 minutes and 10,000 calls per hour.

And their Terms of Service explicitly forbid using the API to scrape, index, or display other companies' data.

So if your goal is competitor research, market analysis, or anything involving businesses other than your own… the official API is useless.

What about Trustpilot Data Solutions?

If you want official, sanctioned access to market-wide data, Trustpilot offers an enterprise-tier product called "Trustpilot Data Solutions."

Does Trustpilot offer an official API? - What about Trustpilot Data Solutions? image3

Sounds great until you realize it's a gated B2B product that requires going through their sales pipeline, signing a custom enterprise agreement, and paying a fortune.

Does Trustpilot offer an official API? - What about Trustpilot Data Solutions? image4

It's aimed at large corporations and data firms, not at you and me. Plus the data is too limited.

Does Trustpilot offer an official API? - What about Trustpilot Data Solutions? image5

And that's exactly why you need a scraper.

But is it even legal to scrape Trustpilot reviews?

Disclaimer

This section is for general informational purposes only. It's based on publicly available sources and practical interpretation, not legal advice.

Laws vary by country and change over time. If compliance, contracts, or platform risk matter to you, talk to a qualified legal professional.

Let me break this down into two parts:

  1. Does Trustpilot allow scraping?
  2. Is it actually legal?

Does Trustpilot allow scraping?

No. Trustpilot really doesn't want you scraping their data. Their Terms of Use explicitly prohibit it.

Both their consumer and business Terms of Use explicitly ban any form of automated data collection, including scraping, text mining, and data mining.

Is it legal to scrape Trustpilot reviews? - Does Trustpilot allow scraping?

They even prohibit using scraped data for AI training.

But does that make it illegal?

Absolutely yes! It's generally legal.

Trustpilot reviews are publicly accessible. You don't need an account to read them. Anyone can view them in a browser.

Courts have consistently ruled that scraping publicly available data is legal. Violating a Terms of Service is a civil matter (breach of contract), not a criminal offense.

Is it legal to scrape Trustpilot reviews? - Is it legal to scrape Trustpilot reviews?

I've covered the legal landscape of web scraping in detail, including key court cases and regulations, in our legal series.

But legal doesn't mean reckless. You still need to:

  1. Respect rate limits and not overload Trustpilot's servers
  2. Comply with GDPR if scraping data involving EU citizens
  3. Avoid republishing reviews as your own content (that's copyright infringement)
  4. Use the data responsibly with no harassment, impersonation, or shady stuff

But how do I actually scrape Trustpilot reviews at scale?

2 ways to scrape Trustpilot reviews

Practically, you've got two options:

  1. Build your own scraper
  2. Use a ready-made scraper

Build your own scraper

If you're a vibe coder, forget about it. It's hard even if you're a proper nerd. HTML parsing won't work because Trustpilot loads content dynamically.

Slow Playwright/Selenium solutions are not sustainable at scale. And good luck dealing with logins…

2 ways to scrape Trustpilot reviews - Build your own scraper

Trustpilot now requires authentication after page 10, which broke almost every existing scraper overnight.

If you're smart, you might try to explore internal API endpoints. Well, wait for Trustpilot's anti-bot systems to make your life hell.

It'll make things super expensive for you. You'll have to deal with ever-evolving CAPTCHAs and anti-bot mechanisms, and invest heavily in residential proxies to avoid IP bans.

And maintenance itself is a nightmare at scale.

P.S. If you want me to cover this in depth and write a proper tutorial on how to scrape Trustpilot reviews at scale with Python, ping me on LinkedIn.

Use a ready-made scraper

This is what smart people do.

Even in ready-made tools, you've got APIs and no-code options. APIs are for nerds. Since this article focuses entirely on no-code, I'll skip the nerd stuff.

I'll do a full comparison of the best Trustpilot reviews scrapers right after this article. For now, let me tell you about the absolute best i.e. Lobstr.io.

Best Trustpilot reviews scraper: Lobstr.io

Lobstr.io is a no-code cloud scraping platform with 30+ ready-made scrapers. One of them is the Trustpilot Reviews Scraper.
2 ways to scrape Trustpilot reviews - Best Trustpilot reviews scraper: Lobstr.io

Features

  1. 25+ data points per review including review text, headline, star rating, and verification status
  2. Full reviewer and company metadata like author profile, trust score, and overall star rating
  3. 200+ reviews per second scraping speed
  4. Powerful filtering by star rating, language, verified reviews only, company replies, topics, keywords, and recency
  5. Sort reviews by recency or relevance
  6. No Trustpilot login required
  7. Schedule recurring runs for automated review monitoring
  8. Export to CSV, Google Sheets, Amazon S3, SFTP, or email
  9. Cloud-based, no installation required
  10. API access for developers
  11. 3000+ integrations via Make.com

Data

| πŸ”’ RESULT POSITION | πŸ†” REVIEW ID | πŸ‘€ AUTHOR NAME | πŸ†” AUTHOR ID | | πŸ–ΌοΈ AUTHOR IMAGE | πŸ“… DATE PUBLISHED | πŸ“ REVIEW HEADLINE | πŸ’¬ REVIEW BODY | | 🌐 REVIEW LANGUAGE | ⭐ RATING VALUE | βœ… VERIFICATION LEVEL | πŸ”’ NUMBER OF REVIEWS | | 🏳️ CONSUMER COUNTRY CODE | πŸ“… EXPERIENCE DATE | πŸ‘ LIKES | 🚩 REPORT | | πŸ“ REVIEW SOURCE | βœ”οΈ IS AUTHOR VERIFIED | βœ”οΈ IS REVIEW VERIFIED | πŸ’¬ OWNER REPLY | | πŸ“… OWNER REPLY DATE | πŸ“… UPDATED DATE | πŸ”’ CONSUMER REVIEWS ON DOMAIN | πŸ”’ REVIEWS COUNT | | πŸ“Š TRUST SCORE | ⭐ STARS | ⏰ COLLECTED AT | |
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Pricing

2 ways to scrape Trustpilot reviews - Pricing
  1. 100 reviews free every month
  2. Starts at $2 per 1,000 reviews
  3. Drops to $0.5 per 1,000 reviews at scale

How to scrape Trustpilot reviews using Lobstr.io [Step by Step Guide]

Scraping Trustpilot reviews with Lobstr.io takes less than 2 minutes. Here's the process:

  1. Create a Squid
  2. Add tasks
  3. Adjust behavior
  4. Launch
  5. Enjoy

Step 1: Create a Squid

A Squid is just a scraper instance. To create one:

How to scrape Trustpilot reviews using Lobstr.io [Step by Step Guide] - Step 1: Create a Squid
  1. Log in to your Lobstr.io dashboard
  2. Click the red "New Squid" button
  3. Type "Trustpilot" in the search bar
  4. Select Trustpilot Reviews Scraper

That's it. Your Squid is ready to configure.

Step 2: Add tasks

A task is simply your input. In this case, it's either a Trustpilot company listing URL or a company domain.

For example:

https://www.trustpilot.com/review/lendingclub.com
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or simply:

lendingclub.com
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Both work. You can add them one by one using the Add+ button. Paste the URL or domain, click add, done.

How to scrape Trustpilot reviews using Lobstr.io [Step by Step Guide] - Step 2: Add tasks image12

But if you've got hundreds or thousands of companies to scrape reviews from, adding them manually is a waste of time.

Just save all your URLs or domains in a TXT or CSV file and upload it using the Upload file button.

I usually scrape reviews for SaaS companies. And I hate manually browsing Trustpilot and collecting listing URLs one by one.

So I prepare a simple TXT file with all the domains I want to monitor, upload it once, and let the scraper handle the rest.

How to scrape Trustpilot reviews using Lobstr.io [Step by Step Guide] - Step 2: Add tasks image13

No need to find Trustpilot URLs manually… just the domain works.

Once your tasks are added, click Save to move to the next step i.e. Settings.

Step 3: Adjust behavior

The Settings tab controls how your scraper behaves. There are two sections here: Basic and Advanced.

I'm not gonna bore you explaining every option including the unnecessary ones for this scraper. Let me cover the ones you'll actually use.

Basic settings

How to scrape Trustpilot reviews using Lobstr.io [Step by Step Guide] - Basic settings

Star Rating… filter reviews by 1-star, 2-star, all the way to 5-star. Want to uncover only the 1-star disasters? Go ahead.

Review Language… self-explanatory. It helps you filter reviews by language.

Only Reviews with Replies from company… this one's gold for reputation analysis.

Enabling this shows you only the reviews where the company actually responded. Perfect for seeing how competitors handle criticism.

Verified Only… filter for verified reviews only. Removes unverified noise from your dataset.

Advanced settings

How to scrape Trustpilot reviews using Lobstr.io [Step by Step Guide] - Advanced settings image15

Topics… filter by specific topics that reviewers mention. Trustpilot categorizes reviews by topic, and you can target the ones relevant to your research.

Search (Keywords)… want reviews mentioning "refund" or "customer support" or "slow shipping"? Just type your keyword and the scraper will only collect matching reviews.

Reviews from Last X Hours… lets you set a recency filter. You can use this to set a time limit so you only get fresh ones.

Plus you can sort reviews by recency or relevance.

You'll also find Max Results Per Task (how many reviews per listing) and Max Unique Results (total cap across all tasks).

And then there's Slots.

Increasing slots means increasing the number of bots deployed per run. The scraper already runs at 200+ reviews per second, but with more slots you can push it up to 50x faster.

How to scrape Trustpilot reviews using Lobstr.io [Step by Step Guide] - Advanced settings image16
Once done, click Save. Next is the Notifications tab where you can choose to receive email alerts when a run completes or pauses due to an error.

Step 4: Launch

In the Launch tab, you've got two options:

  1. Manually
  2. Repeatedly

Manually means instant launch. Keep it selected and click Save & Extract. The scraper starts collecting reviews immediately.

How to scrape Trustpilot reviews using Lobstr.io [Step by Step Guide] - Step 4: Launch image17

But what if you want to monitor reviews over time?

That's where Repeatedly comes in.

Switch to Repeatedly and set how often the scraper should run. You can schedule it to run every few minutes, hourly, daily, weekly, or monthly.

How to scrape Trustpilot reviews using Lobstr.io [Step by Step Guide] - Step 4: Launch image18

Pair this with the "Reviews from Last X Hours" filter and you've got yourself an automated Trustpilot review monitoring system.

Step 5: Enjoy

Once a run finishes, click the Download button to export your results as a CSV file.

How to scrape Trustpilot reviews using Lobstr.io [Step by Step Guide] - Step 5: Enjoy image19

Open it in Excel, Google Sheets, whatever you prefer.

But downloading files manually every time? I don't like doing it.

Lobstr.io lets you automate delivery. Click the Delivery icon in the top right corner and set up your preferred export method.

How to scrape Trustpilot reviews using Lobstr.io [Step by Step Guide] - Step 5: Enjoy image20

Google Sheets is my personal favorite. You can also use SFTP, Amazon S3, or simply add an email address and receive a CSV file right in your mailbox after every run.

And if you want to plug this data into your CRM or any other tool, Lobstr.io's official Make.com integration connects you to 3000+ apps.

What can you do with scraped Trustpilot reviews?

You've got the reviews. Now what?

You can use Lobstr.io's official Make.com integration or the API to automate this entire workflow.

For example, you can chain the Trustpilot Reviews Scraper with an AI agent to build a complete competitor reputation monitoring system.

You've got review text, star ratings, company replies, verification status, and sentiment data. All you need is an AI agent that can understand this data and give you actionable insights.

If you want me to build a complete AI agent for Trustpilot review analysis and competitor monitoring, ping me on LinkedIn.

FAQs

Can I scrape Trustpilot reviews without logging in?

Yes. Trustpilot reviews are public. The Lobstr.io Trustpilot Reviews Scraper doesn't require any login or account. Just provide the company listing URL or domain and you're good to go.

How fast is the Trustpilot Reviews Scraper?

200+ reviews per second at base speed. You can push this up to 50x faster by increasing the number of slots (concurrency). So yeah, it's fast.

Can I filter Trustpilot reviews by keyword?

Yes. The scraper has a built-in keyword search filter. You can target reviews mentioning specific words like "refund", "shipping", "support", or any keyword relevant to your research.

Can I monitor Trustpilot reviews automatically?

Absolutely. Use the Repeatedly launch option to schedule the scraper on any interval. Pair it with the "Reviews from Last X Hours" filter and automated Google Sheets delivery.

You'll get fresh reviews delivered to your sheet without lifting a finger.

What is the best Trustpilot scraping tool?

There are some solid options like Lobstr.io, Apify, and a few others. If you want a detailed comparison, ping me on LinkedIn.

Conclusion

That's a wrap on how to scrape Trustpilot reviews at scale without coding and absolutely no login required.

If you want me to cover a related topic or do a full comparison of Trustpilot scrapers, ping me on LinkedIn.

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